How can we help you?
We are happy to support you – quickly, personally and without complications.
Call times
Monday – Friday
8:00 AM – 12:00 PM
1:30 PM – 5:00 PM
Saturday
8:00 AM – 4:00 PM
(Excluding public holidays)
We are here for you!
Simply send us a message – or request a callback by leaving your number.
The five most frequently asked questions
Where are your sofas manufactured?
Where are your sofas manufactured?
Our sofas are produced in Europe by our manufacturers, who specialize in sofas.
How long are the delivery times?
How long are the delivery times?
Depending on usage, the lifespan is between 7 and 15 years. However, since all components can be replaced, it will last you a lifetime 😉
At what temperature are the covers washed?
At what temperature are the covers washed?
We recommend washing the covers at 30 degrees on a gentle cycle.
How are the sofa elements attached?
How are the sofa elements attached?
The elements are easily connected with Velcro fasteners. These hold together perfectly; even jumping children won't cause the elements to slip apart. 😉
Can I reorder individual covers?
Can I reorder individual covers?
Of course, you can reorder individual covers or refresh the entire sofa with a new color.
Care and usage instructions
If the cover gets stained, do I need to wash it directly in the washing machine?
If the cover gets stained, do I need to wash it directly in the washing machine?
It depends on what kind of stain it is. For small stains, you can easily remove them with a damp cloth, a little dish soap, and circular motions. Otherwise, simply remove the stained cover, put it in the washing machine, and put it back on after washing.
At what temperature are the covers washed?
At what temperature are the covers washed?
We recommend washing the covers at 30 degrees on a gentle cycle.
I have a pet. Which fabric is recommended?
I have a pet. Which fabric is recommended?
All fabrics are suitable for pets. Pet hair can be easily removed with a lint roller or a damp cloth. Furthermore, the fabrics are woven so tightly that cat claws can't easily pull out the filling. And should a spot or two get damaged, you can simply replace the affected cover and the sofa will be as good as new. Plus, all the fabrics are incredibly practical because they can be easily washed if your furry friends make a mess.
How are the sofa elements attached?
How are the sofa elements attached?
The elements are easily connected with Velcro fasteners. These hold together perfectly; even jumping children won't cause the elements to slip apart. 😉
How do I proceed if I want to wash the cover?
How do I proceed if I want to wash the cover?
1. Remove the covers from the sofa (and possibly sort them by color)
2. Fold over the Velcro strips so they don't get caught on anything.
3. Turn the cover inwards
4. Place cover in drum
5. Add detergent*
6. Select the gentle cycle (30°C), adjust the spin speed to the minimum, start and wait…
7. Shake out the covers and ideally hang them up to dry in fresh air.
8. No ironing – simply reupholster the sofa and enjoy.
We also recommend:
- Turn covers to the left
- Use a laundry bag
Which detergents can I use for the covers?
Which detergents can I use for the covers?
We recommend the following laundry detergents:
- Powder detergent
- Detergent
- Liquid detergent
- Wash strips
To prevent your cover from losing quality, we advise against using fabric softener and bleach.
How can I protect my floor from marks and scratches?
How can I protect my floor from marks and scratches?
To prevent marks and scratches on the floor, we recommend placing protective felt pads on the legs. These can be purchased at any hardware store. Over time and with use, the felt will wear out and need to be replaced.
Our sofas with wooden feet are already supplied with protective felt.
a look behind the scenes
At Livom, real people with a lot of heart, humor, and a shared mission work together: to make furniture you'll love. Get to know us better here.