Privacy policy

The operators of these sites take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.

Cookies

Some of the websites use so-called cookies. Cookies do not cause any damage to your computer and do not contain viruses. Cookies serve to make our offering more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and that your browser saves.

Most of the cookies we use are so-called “session cookies”. They will be automatically deleted at the end of your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognize your browser the next time you visit.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.

Contact form

If you send us inquiries using the contact form, your details from the inquiry form, including the contact details you provided there, will be stored by us in order to process the inquiry and in case of follow-up questions. We will not pass on this data without your consent.

Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider is Google Inc., 1600 Amphitheater Parkway Mountain View, CA 94043, USA.

Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and enable your use of the website to be analyzed. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

You can find more information about how Google Analytics handles user data in Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=de

Facebook conversion tracking

We use the “visitor action pixel” from Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”) within our website. This allows us to track users' actions after they have seen or clicked on a Facebook ad. This allows us to record the effectiveness of Facebook advertisements for statistical and market research purposes. The data collected in this way is anonymous to us, which means we do not see the personal data of individual users. However, this data is stored and processed by Facebook, about which we will inform you according to our level of knowledge. Facebook can connect this data to your Facebook account and also use it for its own advertising purposes in accordance with Facebook's data usage policy https://www.facebook.com/about/privacy/. You can enable Facebook and its partners to place advertisements on and outside of Facebook. A cookie may also be stored on your computer for these purposes.

Shopify apps

For our website we use apps authorized by Shopify, which allow us, for example, automated email remarketing or create heatmaps and user recordings. At no time will sensitive data be recorded or passed on to unauthorized third parties.

Klarna Payment

In order to be able to offer you Klarna's payment methods, we may pass on your personal data in the form of contact and order details to Klarna during the checkout process so that Klarna can check whether you are eligible for Klarna's payment methods and Klarna can tailor the payment methods to you. Your submitted personal data will be in accordance with theKlarna privacy policyprocessed.

Hotjar

We use Hotjar to better understand the needs of our users and to optimize the offering and experience on this website. Using Hotjar's technology, we get a better understanding of our users' experiences (e.g. how much time users spend on which pages, which links they click, what they like and dislike, etc.) and this helps us to align our offerings with our users' feedback. Hotjar works with cookies and other technologies to collect data about the behavior of our users and their devices, in particular the IP address of the device (is only recorded and stored in anonymized form during your use of the website), screen size, device type (unique device identifiers), information about the browser used, location (country only), preferred language for displaying our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually prohibited from selling the data collected on our behalf.

For more information, please see the 'about Hotjar' section Hotjar's help page.

Name of the service:

ABlyft

Provider:

ABlyft is a service of Conversion Expert GmbH, Zeppelinring 52c, 24146 Kiel, Germany

https://ablyft.com

Purpose of tracking:

ABlyft collects information about user behavior in order to improve the user experience of the website.

Processing of personal data:

No personal data is stored in or transferred to the platform. Data is anonymized and stored in aggregated form.

Storage period:

User data (IDs, etc.) are not stored.

Option to prevent processing (opt-out):

You can object to the use of ABlyft at any time by clicking on the following link:

livom.de?ablyft_opt_out=true

Data transfer to third countries?

No

reCAPTCHA

To protect your requests via internet forms, we use the reCAPTCHA service from Google Inc. (Google). The query is used to distinguish whether the entry was made by a human or improperly through automated, machine processing. The query includes sending the IP address and any other data required by Google for the reCAPTCHA service to Google. For this purpose, your input will be transmitted to Google and used there. However, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of this service. The IP address transmitted by your browser as part of reCaptcha is not merged with other Google data. The different data protection regulations of Google apply to this data. Further information about Google's data protection guidelines can be found at: https://www.google.com/intl/de/policies/privacy/